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View the Video Tutorial for this Article This is a tutorial to assist you in connecting to your site on our server via FTP with FileZilla. 1. Open File > Site Manager > Click on the New Site button 2. Create a name for your new entry 3. Your Host will be ‘ftp.webhero.com’. (If you ..

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After opening WS_FTP, click on the “New” button. This will give you a blank screen to setup and use as your connection to your site. Fill in the blanks as follows: 1. Profile Name: Whatever you want to name your site. 2. Host Name: Enter ‘ftp.webhero.com’. (If you are using our Extreme Hosting Windows plan, ..

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First you must obtain the SmartFTP client software from the SmartFTP website. Initial Setup will use the Normal/Unsecured FTP protocol. 1. In the Address box at the top, enter ‘ftp.webhero.com’. (If you are using our Extreme Hosting Windows plan, however, please use ‘www.yourdomain’ as the FTP hostname.) 2. In the Login box enter your username. ..

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When publishing to your site, please upload all files and content to your “public_html’ directory. This is where our webserver looks for index files that serve as your home page. Note the two exceptions: 1. FrontPage publishing The public_html directory will appear as your domain name – www.yourdomain.com for example FrontPage Publishing Information 2. Subdirectory ..

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If you connect successfully to your FTP account, please try the following troubleshooting steps: 1. Change the FTP mode to PORT in your FTP program. 2. Disable or reconfigure the Windows firewall. (Please see support.microsoft.com/default.aspx?kbid=842242 for more information) There are alternate firewall programs such as Zone Alarm which do not seem to cause this type ..

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FTP is an abbreviation for File Transfer Protocol. FTP is a method by which files are transmitted through the internet. There are other methods of transferring data (such as HTTP and SMTP), but FTP was designed for fast, frequent, and large file transfers. You will need to use an FTP program in order to transfer ..

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After opening the Fetch program, you will use the following information to connect to your website. 1. Host: Enter ftp.webhero.com (If you are using our Extreme Hosting Windows plan, however, please use ‘www.yourdomain’ as the FTP hostname.) 2. User ID: Enter your master username (If your hosting account was created with Webhero.com/Catalog.com after March 2005, ..

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To setup CuteFTP to connect to your site hosted on WebHero, please follow the directions provided below: 1. Launch the CuteFTP program. 2. Create a New FTP Site by clicking on File > New > FTP_Site 3. Under Label, select a name for your site. 4. Enter your Host Address, which will be ‘ftp.webhero.com’ (If ..

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